Customer Support

Profile Management

• How do I reset my password?
• How do I delete my profile?
• How do I get a new password when I log in with Facebook?
• How do I set my location?
• How do I pause my profile?
• How do I link a profile?

Searches

• How do I search for other users?
• How do I use the filters?
• How do I use the Travel feature?
• How do I customise the aspect of my search results?
• Why can't I find escorts in my app?
• How do I search for hashtags?

Contacts and Communication

• Where do I find my contacts?
• How do I manage my contacts?
• How do I (un)block a user?
• Why can't I block or save more profiles?
• How do I share or request the Quickshare album?
• Where do I see my visitors and footprints?

Picture Management

• Consent and Age Verification for Adult Content
• How do I send a picture?
• How do I delete a picture?
• How do I delete a previously sent image?
• How do I manage my pictures and albums?
• How do I upload a picture?

PLUS Subscription

• What are the PLUS benefits?
• How do I purchase a PLUS subscription?
• How do I cancel my PLUS subscription?
• How do I change my credit card?
• Can I pay PLUS with bank transfer?
• How do I see xxx pictures in my app?

Troubleshooting & Technical Questions

• How does the profile localisation work?
• Why is my location incorrect?
• On the website, how do I remove from my contact list a deactivated/deleted profile or a profile that has blocked me?
• My profile was rejected. How do I reactivate it?
• How do I verify my email address?
• Why is my profile not working?

Groups

• How do I configure my Group settings?
• How do I pin a post?
• How do I manage the members of my Group?
• How to create a Group?
• How to search for Groups?
• Where to find Groups?