Customer Support

Consent and Age Verification for Adult Content

1. Why am I being asked to confirm consent when uploading a photo?

To comply with European legal requirements and help keep ROMEO a safe and respectful space, we require users to confirm that everyone depicted in a sexually explicit photo has agreed to having it shared publicly.

This helps protect people's privacy and prevent intimate images from being shared without their knowledge or permission. 

 

2. When will I be asked to confirm consent?

You will be asked to confirm consent when you:

  • Upload a new sexually explicit photo to your public gallery.

  • Move an existing sexually explicit photo from your private gallery to your public gallery.

  • Publish sexually explicit photo in a group.  

     

3. Does this requirement apply to photos in my private gallery?

The new consent process applies when sexually explicit photos are made publicly available. If you move a sexually explicit photo from your private gallery to your public gallery, you'll be asked to complete the necessary steps.

 

4. Do I need to confirm consent if I'm the only person in the photo?

Yes. Even if you're the only person in the photo, we need your consent before sharing it publicly. If other people appear in the photo, you must also have their consent before publishing it.

 

5. Why do I need to verify my age?

ROMEO verifies your age when you publicly share sexually explicit images. This additional step helps ensure that the person providing consent is an adult.

 

6. How does age verification work?

Age verification is quick and straightforward. It may include one or both methods:

  • Facial age verification: Use your device's camera to complete a quick facial scan.

  • ID verification: Verify your age using an accepted identity document.

Simply follow the instructions on your screen, the process typically takes just a few seconds.

 

7. Can I complete age verification on my phone or computer?

You can complete age verification on a smartphone, laptop, or desktop computer. The only requirement is that your device has a working camera.

 

8. Do I need to verify my age every time I upload an adult photo?

You will be guided through the necessary steps whenever verification is required. Once you've successfully completed the process, you can continue publishing your content.


9. What happens if I don't confirm consent or complete age verification?

You won't be able to publicly share adult content until you've completed the required consent confirmation and age verification. You can also choose not to proceed with publishing the photo.


10. What happens to my personal data during age verification?

For information about how your personal data is processed and protected, please refer to our Privacy Statement: https://www.romeo.com/en/privacy


 

Couldn't find what you were looking for? Contact us