Customer Support

How do I upload a picture?


ROMEO Web
To upload a pic to your profile, click on 'more', next to your profile picture, on the left-hand side of the screen » 'Pictures' » 'Picture Management' » choose an upload album » 'Upload pictures' » select pictures to be uploaded » to complete the upload process, click 'Open'.
Note: on smaller screens, the 'more' option is in the bottom-right corner.

ROMEO Android
First, you'll have to grant the ROMEO app permission to access pictures by changing your device's privacy settings. You can then upload pictures by tapping the sidebar menu icon ☰ » 'Manage pictures' » tap the 'add picture' icon (left-side) to choose an album for upload » Select 'Documents' or 'Files' to access photos on your device or 'Camera' to take a new picture.

ROMEO iOS
First, you'll have to grant the ROMEO app permission to access Photos by changing your device's privacy settings:

1. Go to iPhone/iPad Settings > Privacy.
2. Tap Photos > ROMEO > Read and Write.

You can then upload pictures by tapping the gear-wheel icon (bottom-right) » 'Manage pictures' » tap 'add picture' icon (left-side) to choose an album for upload » select 'Import from gallery' or 'Take a picture' » repeat as needed.

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