Customer Support

How do I purchase a PLUS subscription?


Generally, you can pay for a PLUS subscription using a credit card, S€PA eBanking or SOFORT Überweisung.

If you choose to pay by credit card or in Google Play or iTunes you will automatically sign up for a recurring subscription. However, the automatic renewal can be cancelled at any time.
All other payment options are only available as one-time-payments, so your PLUS subscription won't automatically renew.

ROMEO Web
To order PLUS, please click on 'more', next to your profile picture, on the left-hand side of the screen » 'Upgrade to PLUS' or 'PLUS Member' » 'Upgrade Now!' or 'Renew Membership' » then select your plan of either 1 year, 1 month or 3 months. If you want a subscription that automatically renews, you must pay by credit card. All other forms of payment can be used to purchase a one-time, non-recurring, subscription.
For an overview of your PLUS transactions click on 'more', next to your profile picture, on the left-hand side of the screen» 'PLUS Member' (or 'Upgrade to PLUS' if you are currently not a PLUS subscriber) » then click 'Transaction history'.

ROMEO Android - UNCUT
To purchase PLUS in the Uncut app » tap the side bar menu ☰ » 'Upgrade now' or 'Renew PLUS membership' » then select your desired subscription (30, 90, or 365 days.)
If you want a subscription that doesn't renew automatically, you can purchase it in our website https://www.romeo.com.
For an overview of your PLUS transactions, please tap the sidebar menu ☰  » 'You are a PLUS member' / 'Upgrade now' » 'Transaction history'.

ROMEO Android - Store version
Please note that PLUS subscriptions purchased in the ROMEO App for Android can only be paid in Google Play. You will automatically sign up for a recurring subscription. However, the automatic renewal can be cancelled at any time in your Google Play account.
For an overview of your PLUS transactions, please tap the sidebar menu ☰ » 'You are a PLUS member' / 'Upgrade now' » 'Transaction history'.

ROMEO iOS
Please note that PLUS subscriptions purchased in the ROMEO App for iOS can only be paid in the App Store account. You will automatically sign up for a recurring subscription. However, the automatic renewal can be cancelled at any time in your App Store account with your Apple ID.
To pay for PLUS, tap the gear-wheel icon (bottom-right) » PLUS MEMBERSHIP: tap 'Upgrade to PLUS' » select the membership you want » confirm by FaceID or enter your App Store password and confirm your purchase.
To see XXX pics, please activate the 'iOS Uncut' option in https://www.romeo.com. To do so, log in to the website using your mobile browser » tap the sidebar menu ☰ » 'Settings' » 'Privacy' » activate 'iOS Uncut' » tap 'Apply'. To apply the changes, log out and in in the app.
For an overview of your PLUS transactions in ROMEO, tap the sidebar menu ☰, open the menu 'PLUS Member' and select 'Transaction history'.

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