How do I verify my email address?

When you create a profile or when you change the email address associated to it, we send a message to your address with a link. In order to send messages, you need to verify your profile by clicking on that link.

If you don’t find the email message with the link please check your spam folder.

You can also request another verification link accessing your profile and clicking on the link you find there by following the red warning.


Unfortunately, some countries restrict the access to https://www.romeo.com but we’ve got a solution that you can try. It uses our IP address https://83.98.143.20.

The verification link looks something like:

https://romeo.com/auth/verify-email/...

Substitute the part https://romeo.com with https://83.98.143.20
to obtain something like

https://83.98.143.20/auth/verify-email/…

Click on the new link to verify your address (if this page is marked as "insecure" you can safely ignore the warning and proceed). Good luck!

If you still have problems with your email verification, do not hesitate to contact Support.

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