Customer Support

How do I video chat?

is only available on our mobile apps for iOS and Android – it's not available on our website. When you open the chat with a user, a camera icon (top-right) indicates that VideoChat is available with this user.

To make and receive video calls, please make sure that the ROMEO app has permission to use your camera and microphone on your iOS or Android system's Settings.

If you don't want to allow incoming video calls, you can disable the option on the app's SETTINGS (cog wheel icon or ☰ icon on the right)

Couldn't find what you were looking for? Contact us